Season 4 · Episode 3
Customer Delight and the Future of Human Centered Tech with Mita Bedi
Full episode, 40:53.
Trusted by
4 Matched cinema cameras on every episode
2 Days filming at ICC Sydney
3 Time zones, one plan
4K Every frame handed over on a hard drive
The brief
A global organisation. A Sydney shoot. A team who couldn’t be in the room.
YPO is a global network of chief executives, with its head office in Texas.
In February 2026, YPO held its GLC and EDGE conference at the ICC in Sydney. Their brand team wanted to record their leadership podcast, Mistakes Over Failure, while the guests were in town.
The catch? The people running the podcast work out of North America and Europe. They needed a crew in Sydney they could trust, planned entirely from overseas.
They wanted raw footage only, because their own editors cut every episode. So the footage had to arrive ready to cut, with no reshoots and no second chances.
Watch the work
The episodes.
Both episodes, as YPO published them on its own YouTube channel. Each one opens at a moment from the conversation.
Season 4 · Episode 4
Jack Cowin: Grit, Bold Bets, and the Business of Never Playing Small
Full episode, 38:04.
Want one like this? Send Jess your date.
Start a conversation
The challenge
Planning a shoot across three time zones.
All the planning happened online
Every decision was made over email and video calls between Sydney, North America and Europe. Oscar stayed up for an 8:30pm call so YPO’s producer didn’t have to start before breakfast.
No do-overs
The guests were busy executives with one slot each. Once the conversation started, it couldn’t stop.
Someone else edits it
YPO’s own editors cut every episode. Every camera had to match, so their team could cut it as one show.
Their way of doing business
A US vendor onboarding form, a contract signed by DocuSign, and a purchase order before the shoot. We ran all of it from Sydney.
What we delivered
A full podcast crew, run from the ground in Sydney.
Oscar led the set as Director of Photography and technical director. He comes from live broadcast at Network Ten, so a room full of executives and a schedule with no slack is a normal day.
This is podcast video production run for a team on the other side of the world. More on how that works: video production in Australia for overseas brands.
- Four matched Sony FX cinema cameras
A close-up on every speaker and a wide master shot. - Lighting for the set
So every episode looked the same from the first frame to the last. - A dedicated audio engineer
Each speaker on their own discreet lapel mic, clean enough for Spotify and Apple Podcasts. - A second camera operator
Added when YPO’s producer asked for fewer interruptions once the conversation started. - Stills on both days
Portraits, the room and behind the scenes, for YPO’s PR and social. - Hair and makeup for the hosts
Booked from our own Sydney contacts when YPO asked for a recommendation. - Every frame handed over
On a hard drive, in 4K, ready for YPO’s editors.
How it ran from overseas
What working with us looked like from their side.
From the first quote to the run sheet, every step was handled online. This is how it ran.
Hello first
Before any paperwork, Jess and Oscar each sent a short video to say hello.
One planning call
Oscar ran a video call with YPO’s producer to work through the reference episodes and the setup.
Their paperwork, done
Vendor onboarding, contract and purchase order, all handled from Sydney.
Their run sheet, our plan
YPO sent the filming schedule and a shooting guideline. We built the day around it.
On the day
YPO’s on-site team in Sydney was the point of contact. Oscar ran the set.
Handover
Footage and stills went back to YPO’s team, and they took it from there.
The result
Two episodes, published to the world.
Two episodes, published to the world
Both episodes are live on YPO’s YouTube channel.
The stills landed well
YPO’s team said the day one photos “look amazing”.
They came back
A few weeks later, YPO asked us to quote another Sydney shoot, a piece to camera.
A five star review on Google
From YPO’s Senior Manager of Video Production, who briefed us.
Filming in Australia from overseas?
Send the brief and we’ll come back with a quote within one business day.
Zarco Creative delivered video and photography for YPO's GLC and EDGE conference at the ICC in Sydney, including a full podcast setup and coverage across the programme.
The team were straightforward to work with from the first call, calm throughout the event, and every deliverable arrived on schedule. We would be glad to work with them again
Review quoted word for word from Google, 30 September 2026. Episodes published by YPO on its own YouTube channel. Photography by Urban Camel.
Keep reading
More case studies.
Good to know
Questions about this job.
What did Zarco Creative film for YPO?
Two episodes of YPO’s leadership podcast, Mistakes Over Failure, filmed over two days at ICC Sydney during YPO’s GLC and EDGE conference, plus stills on both days.
Was YPO’s team in Sydney for the planning?
No. The podcast team works out of North America and Europe, so everything was planned over email and video calls across three time zones. YPO’s on-site events team was our contact on the day.
How many cameras do you use on a podcast?
On YPO it was four: a close-up on every speaker plus a wide master shot. Each speaker also had their own lapel mic, recorded separately. See our podcast video production.
We’re based overseas. Can you do the same for us?
Yes. Send the brief and your guidelines, we’ll get on a call at a time that suits your time zone, and we’ll run the day in Australia. Here’s how video production in Australia for overseas brands works with us.
