Privacy Policy

Effective 01/01/2025

Privacy Policy

Zarco Creative (referred to as “we,” “our,” or “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us online, offline, or through our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, email address, phone number, and business information.
  • Business Information: Details about your organisation, position, and project requirements.
  • Website Interactions: Information collected via cookies, including IP address, browser type, and activity on our website.
  • Payment Details: If applicable, billing address and transaction information.

2. How We Collect Information

We collect personal information in various ways, including:

  • When you fill out a form on our website or contact us directly.
  • When you subscribe to our newsletter, download resources, or participate in surveys.
  • Through cookies and analytics tools when you interact with our website.

3. Use of Personal Information

We use your personal information to:

  • Provide services, including consultations and project delivery.
  • Communicate with you about your projects, inquiries, and updates.
  • Improve our website, services, and customer experience through analytics.
  • Comply with legal obligations and resolve disputes if necessary.

4. Disclosure of Personal Information

We may share your personal information with:

  • Service Providers: Third-party providers, such as payment processors or IT service providers, who assist in delivering our services.
  • Legal Compliance: Government authorities, if required by law.
  • Business Operations: Affiliates or partners, only as necessary to provide or improve our services.

5. Cookies and Website Analytics

Our website uses cookies and tracking tools to enhance your user experience. Cookies help us understand website activity, including how visitors interact with our content. You can adjust your browser settings to refuse cookies, but some features may not function as intended.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Accessing and Correcting Your Information

You have the right to access, correct, or request the deletion of your personal information. To make such a request, please contact us at [Insert Contact Email]. We will respond within a reasonable timeframe and as required by law.

8. International Transfers

If we store or process your data outside of Australia, we ensure it is protected by safeguards equivalent to those under Australian law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the effective date noted. Continued use of our website or services indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or complaints regarding your privacy or this Privacy Policy, please contact us:

Zarco Creative
Email: hello@zarcocreatice.com.au